If you attended or tuned into Dreamforce this year, you may have caught one of the event’s shiniest moments when Mike Hess stepped onto center stage with his dark shades and white support cane and was awarded a Golden Hoodie. Mike, who has been legally blind for most of his life, is the Founder and Executive Director of the Blind Institute of Technology (BIT). 

Learn more about Mike’s story by watching the short video, Mike Hess is a Trailblazer.

What is the Golden Hoodie?

Since 2016, the Golden Hoodie has been awarded annually at Dreamforce to Trailblazers who are using Salesforce to not only do good in their career, but also in their community.  
Mike’s recognition reflects his contributions and collaboration with Workforce Navigators, Salesforce’s workforce development program to support professionals with disabilities.

Workforce Navigators

Launched in 2020, Salesforce’s Workforce Navigators Program is one of the key initiatives in the Office of Accessibility. 

According to the CDC, 27% of adults in the United States have some type of disability. In 2022, 21.3% of persons with disabilities were employed compared to 65.4% people who did not have a disability. This is one of the key problems the Workforce Navigators program in the Office of Accessibility is working to solve with the help of BIT. 

Notably, Salesforce is the only SaaS company that has a fully-funded workforce development initiative specifically for people with disabilities.

Get Connected

October 18 marks National Disability Mentoring Day and what better way to celebrate than to become a mentor! If you’ve ever wanted to be a mentor and make a meaningful difference in someone’s life, the Workforce Navigators Mentorship Program could be the perfect volunteer opportunity for you.

Workforce Navigators (WFN) is Salesforce’s workforce development program for Trailblazers with disabilities and has openings for Salesforce employees interested in mentoring WFN training candidates. This 12-week training program offers several levels of support, including virtual and accessible training for Salesforce coursework, scholarships for incoming students, and a mentoring program enabled by Salesforce employee volunteers.

Your Role as a Mentor

Whether you have a disability or not, you are welcome to serve as a mentor. In this role, you will support your mentee by coaching in the areas of interview skills, resume building, and career guidance. The experience will also offer you new perspectives and insight into inclusivity at Salesforce while providing an opportunity for self-reflection.

Here are your commitments as a mentor:

  • Meet with your assigned mentee at least twice a month from September through November, 2023 (in person, by phone, or video chat).
  • Work together to determine short and long-term goals and if any accommodations of accessibility are needed.
  • Provide overall guidance and coaching as your mentee advances through the program.

Pay It Forward

Greg Hurst, Senior Manager of Solution Consulting at Salesforce, just completed his role as a Mentor. “This was a program that spoke a lot to my own experience 7-plus years ago,” said Greg. “So it felt like a great opportunity to pay things forward.”

Due to his disability, Greg began studying Salesforce through Trailhead in 2015. Previously, he held a position that required a lot of mobility and travel to construction sites, and he realized he needed to make a change. 

“I received my Salesforce Administrator Certification and transitioned to a Salesforce partner. Then, in 2019, I moved to Salesforce itself, and now help our customers implement our products. This [mentorship] program was an opportunity to take my own experiences and share them with people in similar situations.”

Workforce Navigators

Launched by the Office of Accessibility in 2020, the Workforce Navigators program supports and enables programs that train professionals with disabilities, ensuring they are equipped with in-demand Salesforce skills and certifications. A key feature of the training includes a supplemental curriculum for users of assistive technology, with support for accommodation requests.

Erin Gullage, a consultant for the Cambridge Community Center, received her Salesforce Associate certification in May and is now preparing to take the Salesforce Administrator exam. “Having Greg as my mentor while I transition to a new career is invaluable,” says Erin. “The Workforce Navigators Mentorship program matched me with the smartest, nicest, and best giver of career advice.”

A Win-Win For All

At Salesforce, giving back is one of our most recognized values. You’re eligible to take up to 7 days (56 hours) of paid VTO each year to support a local or global community.

“I found it incredibly exciting to have had an opportunity to directly shape someone’s career and hopefully help them to land an amazing job,” reflects Greg. It’s one thing to help someone grow into their existing role, but wholly another to guide them into a new industry and environment.”