10 Ways Dreamforce Is Advancing Accessibility in 2026

Accessibility is part of the Dreamforce experience. Dreamforce brings together a huge community, and creating an experience where more people can participate means thinking about accessibility across the entire attendee journey — from getting around campus and attending sessions to grabbing lunch, taking an exam, or heading to Dreamfest.

Here are 10 ways Dreamforce is supporting disabled attendees and attendees with accessibility needs in 2026.

1. Making it easier to navigate Dreamforce

• Step-free pathways, ramps, and elevators throughout the venue
• Accessible entrances across Moscone and Yerba Buena Theatre
• Hard path between Moscone North and South
• Low-pile turf on Howard Street
• Interactive map directions within the Salesforce Event app, including text-to-speech

2. Offering on-demand visual assistance with Aira

• Blind and low-vision attendees can use the Aira app at no cost during Dreamforce
• Connects attendees with trained remote visual interpreters for real-time assistance
• Pair with the availability of trained sighted guides for in-person navigation support

3. Putting accessibility help front and center

• Located in Moscone West, Level 1
• Help with accommodations, priority seating, guided tours, mobility scooters, and other needs
• Guided tours available on request
• Trained “Vesties” in blue vests available throughout campus to provide support and navigation

4. Creating more options for mobility and movement

• Mobility-device charging stations across campus
• Motorized scooters available through the Disability Help Desk
• Accessible registration line with low-height counter
• Option to bypass lines for people who cannot stand for extended periods
• Accessible shuttles that accommodate wheelchairs, scooters, and other mobility devices

5. Building accessible seating into the experience

• Accessible seating prioritized in breakout sessions
• Reserved accommodation seating at keynotes
• Priority seating in Dreampark
• Accessible viewing platform at Dreamfest

6. Expanding captions and sign language access

• English captions displayed in keynote rooms
• AI-generated English captions for breakout sessions
• In larger sessions, captions appear on in-room monitors
• In smaller sessions, attendees can scan a QR code to view captions on their own device
• ASL interpretation at the Broadcast Theater and for individual sessions upon request

7. Creating spaces to rest and recharge

• Three quiet rooms across campus for attendees who need to decompress
• Areas of rest and priority seating
• Tie this to the reality that Dreamforce is a large, high-energy event and different attendees may need different ways to participate comfortably

8. Making food, restrooms, and everyday essentials more inclusive

• Accessible restroom stalls throughout Moscone
• All-gender restroom options
• Low-height food and beverage counters
• Vegetarian and vegan meals
• GF, DF, and NF food labeling
• Pre-ordered meal pickup
• Private rooms for pumping and milk expression

9. Supporting service animals and individual accommodation needs

• Service animals welcome throughout campus
• Relief areas and water stations
• Hotel-room accommodation requests through Dreamforce housing
• Disability Help Desk support for attendees who need additional assistance

10. Extending accessibility to exams and Dreamfest

• Certification exam accommodations available on a case-by-case basis, including extended time, assistive technology, and separate testing environments
• Accessible Dreamfest entry and viewing platform
• Companions accompanying a disabled attendee to the Dreamfest viewing platform don’t need a separate platform ticket

Explore the Accessibility tab in the Salesforce Event app for the latest information and make the Disability Help Desk in Moscone West, Level 1 the go-to resource for questions or assistance.